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Why Global Infosys


GLOBAL INFOSYS BPO is the right choice for companies looking to outsource their business processes to lower their costs, eventually resulting in a transformation of the way the company works. The general benefits of BPO are well known in the industry today.

They are:
Cost savings of 40-60%: This is mainly because of lower costs of labour as well as resources.


Process improvements of 10-20%: This is because BPO providers generally have experience in the processes working with other clients and can thus help further improve these processes based on best practices.


Over and above these benefits, clients of GLOBAL INFOSYS BPO further experience the following benefits:


Long term approach of engaging with the customers: This means that GLOBAL INFOSYS BPO will focus on getting value for their customers by investing their own resources in the short-term so that the clients experience the value of working with GLOBAL INFOSYS

BPO
 over the entire engagement
Flexible and innovative costing models: One of the main reasons why GLOBAL INFOSYS BPO is popular with its clients is because of the flexibility it shows in engaging with its clients. This makes sure that the end result is a win-win for the client and for GLOBAL INFOSYS BPO

One-stop-shop: By leveraging its cost-effective services, GLOBAL INFOSYS BPO can become a one stop shop for their clients across various services and business areas, lowering the management overhead costs for the clients and getting a partner that propels their success.

Security of data: GLOBAL INFOSYS BPO takes its data security seriously and ensures that the right access policies are in place so that clients’ data is secure and viewed only by authorized personnel Costing and Delivery Model

GLOBAL INFOSYS BPO engages with its clients with the model that is right for them so that they can maximize the value that they get. Each business process is unique in the way it is done and so the pricing would vary based on the type of work it involves. 

Some of the models that GLOBAL INFOSYS BPO’s clients have used in the past include:

Transaction Based Model:


A transaction based pricing model for outsourcing is the one wherein payments are made on the total number of transactions made. In this model billing will be based on the deliverables made.
The client pays only for what is delivered. There is no limit to the transaction volume. Client can leverage this model to keep the cost variable which is totally based on work volume.


Hourly / Daily / Weekly / Monthly Rate Assignment Model:


A dedicated resource/team is assigned to the client with delivery objectives on daily basis. Rates are mutually agreed upon which includes all capital and operations expenses. The billing is done at regular intervals time, based on the time the resource/team has worked on the client assignment(s).

FIXED TIME / FIXED COST PROJECT MODEL:


This is a fixed time based model where the start date and end date is identified. This model works best where the work volume and timeline is known beforehand.

GLOBAL INFOSYS BPO will give you the best offer possible and put adequate number of resources to ensure the project is completed before or on the set target date.

In order for this model to work, a well defined project requirement document is prepared, shared and agreed upon. Project deliverables, timelines and resource utilization are pre-defined so that both the client and GLOBAL INFOSYS BPO’s team are synchronized to execute a successful project.


HYBRID MODEL:


This is a combination of the above models so as to maximize the value that the client gets, especially if the work is tough to define based on the above criteria solely.